State Farm® Insurance Agent Terry Gross

"I have been with State Farm for over 40 years. Specifically with Terry Gross's office for 25 years. Always the best of service anytime i have called. The staff in the office, the folks you really deal with, are top notch. If you're considering State Farm I highly recommend this office."

"I have had nothing but amazing service with this office!!!"

"Great staff, always there to help!"

"I am very pleased with the way this agency handles the customer."

"They took great care of us in transferring our policies over."

"Been a customer of Terry’s for several years. Honest, friendly and very knowledgeable! A value add to my life which is why I keep his office as my insurance provider!! Kim P. Frankfort"

"Have nothing but good things to say about Terry Gross and his agency. Deanna is such a pleasure to work with and has taken care of every need and or situation that has come up. Very attentive and prompt. They are all good people!!!"

"I have been with Terry for more years that I would like to talk about! I am way too "young" to have been with this company for as long as I have. Great company, great service."

"Terry and his team do a great job. Deanna is very responsive and always takes care of me. Switched about a year or so ago and have no regrets."

"I absolutely love Terry Gross. I've known him since I was 8 years old from when my parents had their home insurance with him. I'm in my 40's and I have everything insured with him. I've never had any issues with him or his company ever!!!"

"Very nice helpful office .responds quickly to your needs and or questions"

"I am a person who values good customer service and let me tell you this business is truly amazing at it. Deanna has been a great help making sure I understand and am happy with my policy. I will recommend everyone I know to this location! Definitely 5 stars from me!!"

"We have been with Terry since he first started. I think we may have been one of his first clients and we are still with him today, some 40(?) years later. Terry has always been there to help us and make sure everything is taken care of. We do not have a single complaint. His staff is just as accommodating as Terry is. I think the fact that we have been with him for so long speaks volumes!"

"Melanie Carnes was awesome with my life insurance policy! Very polite and professional. I will be asking her to quote my home and vehicle insurance."

"They help make the insurance process easy!"

"We had been with State Farm in Arizona for over a decade before recently relocating to Illinois. Terry and his staff handled all of our insurance needs in a productive and professional manner, making the right insurance coverage one less to worry about during our transition."

"I enjoyed working with Jennifer,when I switched Insurance company's she was very helpful and was able to save me some money and thats a plus."

"We are new customers and very happy we made the switch. Definitely recommend!!"

"I give them ten stars instead of five I love everybody at state farm they work with you the customer service is always great and professional I highly recommend Deanna she is awesome it’s a wonderful team you will not regret it I so highly recommend them to everyone ."

"Great service, and friendly staff!"

"Deanna has always been great to work with and very prompt with follow-up!!! She helped me get the best coverage for my needs."

"Been with Terry for 20 years. Very satisfied"

"5 stars are not enough. Deanna was an absolute pleasure to deal with. Thorough, responsive, and kind. I could not imagine using an online/click and buy company and needing to deal with a call center for insurance."

"For almost two decades State Farm has covered my home and car insurance needs. Even though I have had a few bumps in the road (pun intended) I have always been met with respectful, knowledgeable, and thorough customer service from Terry Gross' office and staff members. Please keep it up and be well!"