State Farm® Insurance Agent Terry Gross

"I have had insurance with Terry’s insurance company State Farm for nearly thirty years now and if I wasn’t pleased with it I would’ve not kept it.
I remember that years ago when I was going through health issues I didn’t realize that I had stopped paying my four daughters life insurance for months and he took it upon himself to pay it from a loan and when I found out I was able to pay so much towards the loan along with the monthly payments until I got it paid off.
He didn’t have to do it but he knew that something must’ve happened and I was a faithful monthly paying client."

"Jen, Always Great to work with!😊"

"I really appreciate the timely response and kind assistance from the office staff. I am definitely pleased with my personal and business policy handling and premiums!"

"Truly appreciate this office and staff. They respond quickly. Questions and requests are handled professionally. Thankyou"

"It was great they help my mom save money and they are very welcoming every time we come definitely recommend"

"Very professional, friendly and helpful"

"We have been working with them for a few years now very knowledgeable, fair pricing, and easy to do business with them. I would recommend anybody. I have not had to make a claim, but I assume it will go well if we need to."

"Main thing with us, they can be trusted and relied on."

"Always friendly & helpful!"

"I have been with State Farm for over 40 years. Specifically with Terry Gross's office for 25 years. Always the best of service anytime i have called. The staff in the office, the folks you really deal with, are top notch. If you're considering State Farm I highly recommend this office."

"I have had nothing but amazing service with this office!!!"

"Great staff, always there to help!"

"Was searching for a new insurance company online & several started calling and leaving voice messages that were very generic. Accept for Maggie from this agency. She left a very professional voice message. And followed up with a quote that was mailed to my home without me asking. This was a deal breaker because I was able to see how much I could save compared to the other company I had, so I called and switched over to Terry Gross's agency. All of the people in the office are always there to answer any questions I have and are prompt in resolving any issues I've had."

"I am very pleased with the way this agency handles the customer."

"They took great care of us in transferring our policies over."

"Been a customer of Terry’s for several years. Honest, friendly and very knowledgeable! A value add to my life which is why I keep his office as my insurance provider!!
Kim P.
Frankfort"

"Have nothing but good things to say about Terry Gross and his agency. Deanna is such a pleasure to work with and has taken care of every need and or situation that has come up. Very attentive and prompt. They are all good people!!!"

"I have been with Terry for more years that I would like to talk about! I am way too "young" to have been with this company for as long as I have. Great company, great service."

"Terry and his team do a great job. Deanna is very responsive and always takes care of me. Switched about a year or so ago and have no regrets."

"I absolutely love Terry Gross. I've known him since I was 8 years old from when my parents had their home insurance with him. I'm in my 40's and I have everything insured with him. I've never had any issues with him or his company ever!!!"

"Very nice helpful office .responds quickly to your needs and or questions"

"I am a person who values good customer service and let me tell you this business is truly amazing at it. Deanna has been a great help making sure I understand and am happy with my policy. I will recommend everyone I know to this location! Definitely 5 stars from me!!"

"We have been with Terry since he first started. I think we may have been one of his first clients and we are still with him today, some 40(?) years later. Terry has always been there to help us and make sure everything is taken care of. We do not have a single complaint. His staff is just as accommodating as Terry is. I think the fact that we have been with him for so long speaks volumes!"

"Melanie Carnes was awesome with my life insurance policy! Very polite and professional. I will be asking her to quote my home and vehicle insurance."

"They help make the insurance process easy!"